All orders are processed within 3 to 7 business days after receiving your order confirmation email. You will receive an email when your order has shipped.
- International shipping to Canada is available and does not include duties or taxes. Fees may be due upon receipt.
- At this time, we are offering international shipping
At CoziRose, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may return or exchange the unused items you purchased.
How to Return an Item
If you would like to return an item, please first contact us at firstname.lastname@example.org.
Returns and Exchanges
You have 14 calendar days to return or exchange an item from the date you received it.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds and Exchanges
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any questions on how to return your item to us, contact us.